GleeSpace Apparels: Shipping Information for Customers in India

At GleeSpace Apparels Pvt. Ltd, we strive to provide a seamless shopping experience for our customers. Here is everything you need to know about our shipping process, ensuring your purchases reach you promptly and securely across India.

1. Shipping Charges

  • Standard Shipping: We offer free standard shipping on all orders above ₹2,000. For orders below ₹1,000, a nominal shipping fee of ₹50 is applied.
  • Express Shipping: For customers who need their orders faster, we offer express shipping at a flat rate of ₹275, regardless of the order value.

2. Shipping Timeline

  • Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
  • Express Shipping: Orders are processed within 1 business day (excluding weekends & public holidays) and delivered within 2-3 business days.

3. Order Tracking

Once your order is shipped, you will receive an email with the tracking number and a link to track your order. You can also track your order directly on our website under the "Track Order" section by entering your order ID and email address.

4. Delivery Areas

We deliver to all major cities and towns across India. Some remote areas might have longer delivery times due to logistical challenges. If you have any concerns about delivery to your location, please contact our customer support team for assistance.

5. Handling and Packaging

We take great care in packaging your orders to ensure they reach you in perfect condition. All items are securely packed in eco-friendly materials, reducing our environmental impact while keeping your products safe during transit.

6. Customs and Duties

All orders shipped within India are not subject to customs duties. The price you see on our website is the final price you pay.

7. Returns and Exchanges

We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return the items within 15 days of receipt for a full refund or exchange. The items must be in their original condition, unused, and with all tags attached. To initiate a return or exchange, visit our "Returns and Exchanges" section on the website and follow the instructions.

8. Customer Support

Our customer support team is here to help you with any shipping-related queries. You can reach us via:

  • Email: write2us@gleespace.in
  • Phone: +91-9360621513
  • Live Chat: Available on our website from 9 AM to 9 PM IST

9. Shipping During Festive Seasons

During festive seasons and sales events, shipping times might be slightly longer due to high order volumes. We recommend placing your orders early to avoid any delays. We will keep you informed about any expected delays during these periods.

10. Safety Measures

In light of the ongoing COVID-19 pandemic, we have implemented enhanced safety measures to protect our customers and staff. All packages are handled with care, and our delivery partners follow strict hygiene protocols to ensure safe and contactless delivery.

Conclusion

At GleeSpace Apparels, customer satisfaction is our top priority. We are committed to providing reliable and efficient shipping services across India. Thank you for choosing us for your fashion needs. Happy shopping!

If you have any further questions or need assistance with your order, please do not hesitate to reach out to our customer support team. We are here to help!